Writing for the ‘Human Web’: It Might Blow Up Any Second

Really, it just might.

At least, that’s what today’s cool “Web 2.0″ websites want you to keep in mind as you browse. This site is made by humans, run by humans, and is susceptible to piss fits and disaster at any given minute. Hey- we know it just stopped working, but dude, afterall, we’re human.

http://blog24.co.uk/wp-content/uploads/2008/07/twitter_fail_whale.png
Although the Twitter “Fail-Whale” is an outage error message, it has become iconic and adored by Twitter users. It even has its own fan club!

Yes. The web these days is more about humans and less about tech. After all, Facebook Inc. is just a pile of servers and a warehouse of complex code, it’s the people who run it and the people who use it that actually make it interesting.

This interestingness is not (or at least should not be) just represented in the mind-gobbling functionalities, brilliantly new ideas, and designs that can impress Picasso. This interestingness should be portrayed all across the site, giving the user an experience similar to that he may go through in the real word.

One of my favorite facets to this interestingness is portrayed on great sites is the way words are treated; basic, boring words, like “Sign up” and “There is an error.”  The people behind great sites realize that despite what the content is and where it’s being displayed, it will always be read by another human, a human who wouldn’t mind a laugh and some cheap entertainment. Wording included. 

Afterall, humor is the best way to prove your human-ness.

One of my earliest experiences with wording humor is with Flickr, way back in 2004. Who remembers the “Flickr is getting a massage” error page?

Writing for the 'Human Web': It Might Blow Up Any Second. Web 2.0 Writing.
The personification of a web-service makes you more inclined to allow it the few minutes off, “Ah, my brain shuts down every now and then as well, and a massage would do Flickr good!”

Pre-Yahoo Flickr was a pro with such messages. 

Writing for the 'Human Web': It Might Blow Up Any Second. Web 2.0 Writing.
Adios, amigos.

Writing for the 'Human Web': It Might Blow Up Any Second.
Press pages are often dusty, and it’s nice to see that admitted.

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Google is of course another popular service that goes the whole nine-yards with humanized web-copy, and they do a damn good job at that too (Ahem. I know I am Amman’s resident Google fangirl, but that doesn’t mean Google isn’t awesome.)

Google Wave is the latest example:

web 2.0 writing wave2

web 2.0 writing wave

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Social bookmarking sites such as Digg and Reddit are also excellent with embedding humor in their websites.

Writing for the 'Human Web': It Might Blow Up Any Second.
Digg error page.

web 2.0 writing reddit3
Reddit ad.

web 2.0 writing reddit2
Reddit menu item.

Writing for the 'Human Web': It Might Blow Up Any Second.
Reddit frame item. It would be lame indeed.

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Meanwhile, Facebook has taken wordplay beyond error  messages and menu items by providing an entire language option called “English (Pirate). It’s hilarious.

Writing for the 'Human Web': It Might Blow Up Any Second.
Avast! :)

Writing for the 'Human Web': It Might Blow Up Any Second.
Can’t decide what’s funnier, “Abandom Ship” or “Scour”?

Writing for the 'Human Web': It Might Blow Up Any Second.

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Even Arabic services are being witty in their own way. Here’s a screen from Ikbis:
Writing for the 'Human Web': It Might Blow Up Any Second.
Not so funny in English, hilarious in Arabic, “Ikbis is visiting his mother-in-law.”

web 2.0 writing watwet
Watwet uses an Arabic saying with patience for the “loading” screen.

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Finally, it’s not just online websites that try to be humanize their wording, desktop-base applications such as Firefox are as well.

Writing for the 'Human Web': It Might Blow Up Any Second.
How could I possibly be annoyed at Firefox when it’s so embarrassed? :)

That’s it for now I guess. I hope this post will help the web designers and developers reading this to lighten-up their projects a little.

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You like that? Related posts:
Human Connectedness
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‘Blog’ is No. 1 Word of the Year
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7 Comments »

  1. Ghada Otaibi

    November 15, 2009 @ 7:10 pm

    U know , it took me so long to get that “hey the web is being humorous”
    I used to think every line written there’s some technical meaning behind it.. but not that the page’s trying to lighten it up..
    and it’s a smart way of turning the web pitfalls to their benefit.

    “pressing Favorite on this post” :*

  2. Mesh

    November 15, 2009 @ 11:38 pm

    Don’t think there are more fun than *nix error messages

    “And the lord said, ‘lo, there shall only be case or default labels inside a switch statement’a typedef name was a complete surprise to me at this point in your program”

    http://www.fsckin.com/2007/09/24/189-humorous-unix-errors/

  3. Chris

    November 15, 2009 @ 11:41 pm

    Ikbis is gone fishing, yea not so funny, but with all the talk around here about her dumb book, Ikbis and funny does go together well when were talking about Roba going rouge on the Wasilla hillbilly! Classic.

  4. Mesh

    November 15, 2009 @ 11:55 pm

    Missing option: “Unholy Error – [Amen] [Repent] [Fail]“

  5. Roba

    November 16, 2009 @ 12:38 am

    Ghada, thank you :) Glad you enjoyed it! Humor on websites makes my life go round, especially since I live online. It’s so nice to be so engulfed in thought and such and then DOJ…. something funny.

    Mesh, loool, that’s so funny. Thanks for the share! :) Really enjoyed the link :D

    Chris, haha, are you talking about the Sarah Palin video? How the hell did you catch that?! I was hoping it would sink into the seas of the WWW where no one will ever see it :P

  6. Chris

    November 16, 2009 @ 4:18 am

    Yep, that would be the one. It’s really really funny, nothing to be ashamed of. Now your driving, move it grandma! Or am I not being fair also? Can’t remember where I first caught that-damn that Google submarine!

  7. Super devoika

    November 16, 2009 @ 8:58 am

    Roba… this is one of my best blog posts of the year!!! I loved it…
    And yeah… who would mind a laugh every now and then! =)

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